Question: Can I reactivate my Hotmail account?

To keep your Outlook.com account active you must sign in to the account at least once every 365 days. After 365 days of inactivity, your email will be deleted and cannot be recovered. After 5 years of inactivity, your Microsoft account will be deleted and cannot be recovered.

How do I unlock my Hotmail account?

Unblock your account Go to https://account.live.com/ResetPassword.aspx to recover your account and reset your password. Enter the email address of your blocked account and enter the characters you see on your screen and select Next.

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